Quality Assurance Assessment Report

Summary:

EAU tries its best to ensure the quality in teaching and learning. The Deanship of Quality Assurance has the responsibility to supervise standards, policy and processes surrounding the university academic endeavour. Collectively, teaching staff and academic managers are responsible for ensuring that the design, development, management, teaching and assessment of courses and subjects facilitate effective learning.

 

  1. QA-related activities Assessed:
    1. Assessed the various sections of the university by carrying surveys of the students, faculty members, lab technician, service performance and internal operations.
    2. Reviewed Mission Statement by refining the organisation’s fundamental reason for existence and establishes the scope of its business.
    3. Looking at the emerging issues and trends which may impact the university and the way it conducts activities.

 

  1. The results of the activities
    1. The surveys helped to set a plan to improve the factions of some of the university sectors.
    2. The surveys of: the students, faculty members, lab technician helped us to find information about how to improve quality teaching activities and assessment.
    3. We have been able to set a plan to reconstruct and review EAU faculties/ colleges.
    4. We have added a graduate degree, masters, in our delivery of learning. This graduate course will help our faculty members and the public as well.
    5. We have been able to set a plan to improve our staff and faculty members. This plan is part of a training to enhance our quality of teaching and learning.
    6. We have been able to assess our operations so we can improve our working performance.

 

  1. QA Unit implementation of the self-assessment
    1. Implemented, the result of what we have found with our self-assessment.
    2. To be able to keep track of the progress and success of the university’s plans, it will be used a Monitoring and Evaluation system (M&E System). Here, we will design and implementation a Balanced Scorecard (BSC) dashboard for monitoring and evaluation. This will involve the following steps:
  • Identifying the strategic objectives that we have defined to achieve in the mission
  • Selecting KPA (key performance actions) and the KPI (key performance indicators)
  • Implementing the BSC dashboard for monitoring and evaluation

 

  1. Addressing the following issues at the university
 

Sector

ü
1. Monitored and evaluated classes ü
2. Advised lecturers/instructors/professors ü
3. Assessment of programs ü
4. Assessment of your institution ü
5. Engaged a QA consultant ü
6. Organised meetings for female students in process
7. Directed faculties and departments ü
8. Coordinated with the Training unit ü
9. Directed the enrolment of students ü
10. Coordinated your institution’s examinations ü
11. Directed enrolment ü
12. Advised the Council /Vice Chancellor/President ü
13. Reported findings to the University Council/HEI Board ü
14. Conducted presentations to key stakeholders and parents in process
15. Held meetings of the QA Unit ü

 

  1. QA Unit addressed(1)
  Statement 1 2 3 4 5 6 7 8 9 10
1 Clarity of objectives of programs and courses                   ü
2 The adequacy of the number of study hours of courses                   ü
3 Availability of resources: books, electronic means, funding, etc.               ü    
4 Acquisition of educational targeted outcomes from programs (Knowledge and concepts – The skills).                   ü
5 Link of program/course requirements with the labour market                 ü  
6 Commitment of faculty members                 ü  
7 Workload of teachers                   ü
8 Use of visual aids and data (Data show – projector — models — movies, …… ..etc.)             ü      
9 Use of classrooms, laboratories, libraries and reference             ü      
10 Clarity of materials presented by lecturers                   ü
11 Classrooms, laboratories, libraries and references             ü      
12 Level of suggestions from community and stakeholders         ü          
14 Teaching of Research Methods             ü      
15 Carrying out of research projects at the institution         ü          
16 Field research in collaboration with local community organisations.       ü            
17 Holding of academic conferences             ü      
18 Holding of cultural activities and artistic performances                 ü  
19 Consultations provided to government departments and the private sector             ü      
20 Governance structures are in place: structure and policies                   ü

(1) Extra Remarks

We believe the questionnaires filled in this form will help us also to increase our efforts in enhancing our performances.

 

 

  1. What are the priorities of our QA Unit?

Our priorities include a five year strategic plan which we set to improve the university performance in various sectors, particularly those areas which are directly related to teaching, learning and research. We set an action plan to review and implement our strategic plan.

 

This particular plan focuses what needs to be done and the actions for reconstruction and reviews of the EAU strategic plan. It advices the workforce needed to do the job.  It covers the type of committees, the members of the committees, the task of the committees and the duration of the tasks (see attachment).

 

This plan is set to work along the way by developing, evaluating, and refining the following products:

 

  1. Surveys: They provide information from clients and peer institutions. Here, it is also looked at how to prioritise the needs and expectations resulting from the survey to set objectives.
  2. Ensuring Mission Statement: Defines the organisation’s fundamental reason for existence and establishes the scope of its business.
  3. General Objectives: Describe the results of what the university wants to achieve in light of needs and relevant issues.
  4. Strategies: They are specific, measurable actions and directions designed to reach the objectives established.
  5. Emerging issues and trends: These are factors that may impact the university and the way it conducts activities.

 

The overall goal of our strategic planning is to produce a workable plan. Each plan has an extended separate document.

 

This strategic plan is composed of the following workable plans:

 

  1. Refining the university activates to comply with the university vision and mission. This is aimed to strengthen the purposes of the university.
  2. The Features of the Strategic Plan: They draw the main features of the intended strategy and explaining the focus of the strategy.
  3. Strategy, Goals and Initiatives Plan: They provide the action which draws what are needed to enact the strategy.
  4. Faculty/ College Restructuring Advice Plan: It draws the actions for reconstruction and reviews of EAU faculties/ colleges.
  5. Actions for Reconstruction and Reviews of EAU Work Plan: They describe the actions for reconstructing the work.

 

  1. What objective measures are used to enrol students? What is the relative value of each?

We assess the potential student in the certain subjects to enrolled students. The student to have accomplished his/her secondary schooling and gained a certificate showing the result of his studies.

 

Beside the secondary certificate, we test the student in the following area (expecting the student to be at a certain level of knowledge in the following area):

 

  1. English for those programs where academic language is English (i.e. Business, management, etc.)
  2. Arabic for those programs which has Arabic as teaching language (i.e. Islamic studies, etc.)
  3. Math and physics for those courses which has math and scientific unit in their programs (i.e. Computer studies, engineering, etc.)
  4. Biology / chemistry for those programs which has in their programs (i.e. Medicine, veterinary, agriculture, etc.)

 

  1. Once a student is admitted to the program, how is his or her progress monitored?

Once the student is enrolled at the university, an activity form called the Student Progress Form (TPF) is prepared. In the form are filled with the periodical student activities. This is meant to assist the students and the teachers to follow their progress. The TPF also assists the Student Progress Adviser (SPA) with the evaluation and assessment of the student’s progress. Generally, the assessment, which is performed periodically, determines the student’s accomplishments and shortcomings with respect to the action plan.

 

We evaluate student learning in order to change, improve, and enhance student learning and the learning experience.

 

At EAU, we use various types to assess student learning:

 

Formative Assessment: This type of assessment is a continuous assessment where the teacher will know how the student is doing in his/her learning. It is intended to help the student learning.

 

Summative Assessment: it is an assessment that we do to evaluate the student grading.

 

We also use other measurement such as opinion surveys and interviews to analyse, retention rates, graduation rates, and employment data and to help us with indicators of the overall student learning.

 

We also evaluate Learning Outcomes to test the knowledge, skills, and abilities that students achieve at the end of their programs.

 

  1. What activities are in QA Unit’s workplan in 2017?

We set “A Five Year Strategic Plan for East Africa University Development (2017-2022)” (see attached). With this plan, we are emphasising how to make East Africa University to gain control of the future and the destiny of its fate. Hence, this strategic plan concentrates on how to advise East Africa University (EAU) to lead the world in research and education. It seeks to help the university to benefit society on a national and a global scale.

 

This plan is prepared to be compatible with the East Africa University vision and mission. It is designed to be a dynamic document that has the flexibility to respond to changes in inner and outer environments.  It has also been planned to cover the period between 2017 and 2022.

 

Several international universities, which have similar colleges’ strategies, have been used to benefit from their experience in strategic planning.

 

This plan is set to work along the way by developing, evaluating, and refining the following products:

 

  • Surveys: They provide information from clients and peer institutions. Here, it is also looked at how to prioritise the needs and expectations resulting from the survey to set objectives.
  • Mission Statement: Defines the organisation’s fundamental reason for existence and establishes the scope of its business.
  • General Objectives: Describe the results of what the university wants to achieve in light of needs and relevant issues.
  • Strategies: They are specific, measurable actions and directions designed to reach the objectives established.
  • Emerging issues and trends: These are factors that may impact the university and the way it conducts activities.

 

Strategies are achieved through the creation, continuation, change, or elimination of programs.

 

The overall goal of strategic planning is to produce a workable plan. Each plan will have an extended separate document.

 

This strategic plan is composed of the following workable plans:

 

  1. Refining the University Vision, Mission and Action Plan: It reviews the vision and mission of the university to provide the best way to strengthen the aims of the university.
  2. The Features of the Strategic Plan: They draw the main features of the intended strategy and explaining the focus of the strategy.
  • Strategy, Goals and Initiatives Plan: They provide the action which draws what are needed to enact the strategy.
  1. Faculty/ College Restructuring Advice Plan: It draws the actions for reconstruction and reviews of EAU faculties/ colleges.
  2. Actions for Reconstruction and Reviews of EAU Work Plan: They describe the actions for reconstructing the work.
  3. Student Action Plan: This is an action plan prepared for each student which will help follow very individual student’s progress.

 

  1. How much progress will be made by your organisation in ten years? Please describe…

In ten years’ time we are expecting to achieve almost all our strategic plan of 2017-2022 (see attached). Our future plan will dependent what we will find from Implementation and Assessment Analysis.

 

Implementation and assessment are critical components of the strategic planning process and it addresses the following objectives:

 

  • The action to be taken,
  • The outcomes expected or desired,
  • The criteria for judging success, such as a specified value for an indicator,
  • The strategy and method for evaluation,
  • The actors and entities responsible and accountable,
  • The time frame, including the scheduled time to start and complete, and

The resources required to accomplish each task.